Psychometric Scaling and Analysis: Converting an Subjective Attribute into a Precise Numerical Value

One Day Workshop
June 20, 2008

We describe product features using data. In most cases, measurement systems provide a numerical value that may be compared to a customer specification. However, attribute data in most cases is questionable especially when it is the result of human judgment. As such, measurement variation becomes excessive and can lead to bitter disagreements with the customer.

This unique workshop will discuss Psychometric Scaling. A technique used in the health sciences industry to convert a visual attribute into a variable response! Just imagine being able to convert a visual defect or any subjective attribute and assign a number to such a subjective evaluation so that you can improve process or product performance and customer satisfaction!

The focus of this workshop is on the in-depth understanding and application of Psychometric Scaling and Analysis with a goal to convert an attribute into a precise, quantifiable and meaningful response that can be employed to improve human interpretation and consistency, reduce measurement error, and drive continuous improvement at a process, product and customer level.

What you’ll learn in this workshop:

• Preparation and Criteria for Psychometric Scaling.
• Computational and Statistical Analysis.
• Case Studies.

Workshop Learning Objectives:

• How to convert a visual attribute or subjective evaluation into a variable response.
• Conduct a comprehensive statistical analysis to assure consistently between evaluators subject and reduce subjective measurement variation.
• How to map attribute responses to a precise numerical scale.
• Train and substantially improve operator consistency and interpretation.
• How the technique is applied to improve measurement systems, process, product, and customer satisfaction.

• Technicians, Engineers, Quality Managers and Supervisors, and Quality practitioners.

Workshop Leader:

Andrew Milivojevich is the founder and president of The Knowledge Management Group. He is a leading expert on business performance improvement and the author and co-author of a number of publications where he has demonstrated the innovative use of Six Sigma and Statistical Methods to improve business performance and drive organizational excellence. Andrew is a Professional Engineer, Certified Quality Engineer, and Certified Six Sigma Black Belt. He is also a senior member and fellow candidate of ASQ.

Registration and Fees:

Take advantage of our early bird registration and pay only $425.00 CDN plus GST for this two day workshop.

Register promptly. Space is limited.

To register for this workshop Click Here and fill out the online form and submit your registration. We will contact you to confirm your registration and payment options.

For information please call 905-290-1440.